Right of Withdrawal

Scope
This Right of Withdrawal applies only to direct purchases made via www.weloveautographs.com. It does NOT apply to ticket purchases, digital media, autograph service products, or items purchased via Facebook auctions.

Right of Withdrawal
As a consumer, you have the right to withdraw from this contract within fourteen (14) days without giving any reason. The withdrawal period expires after fourteen days from:

• the day the contract is concluded for services;
• or the day you, or a third party other than the carrier, takes possession of the goods.

To exercise this right
You must inform us (We Love Autographs GmbH, Kranenberg 3a, 59846 Sundern, Germany; Phone: +49 2935 522 003 0; Email: sales@weloveautographs.com) of your decision to withdraw by a clear statement (e.g. email or post). You may use the sample withdrawal form below, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient to send your communication before the 14-day period expires.

Effects of Withdrawal
If you withdraw, we will refund all payments received from you, including delivery costs (except extra costs from choosing a non-standard delivery method), without undue delay and no later than fourteen days from the day we receive notice of your withdrawal. We will use the same payment method you originally used, unless otherwise agreed. :contentReference[oaicite:3]{index=3}

We may delay the refund until we have received the goods back or until you provide proof of return, whichever is earlier.

You must return or hand over the goods to us without undue delay, and in any event no later than fourteen days from your withdrawal. You bear the direct cost of returning the goods. You are only liable for any diminished value resulting from handling beyond what is necessary to establish the nature, characteristics, and functioning of the goods. :contentReference[oaicite:4]{index=4}

Services during Withdrawal Period
If you requested performance of services during the withdrawal period, you must pay a proportionate amount reflecting the services performed until you notified us of withdrawal. Your right of withdrawal expires if we complete the service fully with your explicit consent and confirmation of losing your withdrawal right before service completion. :contentReference[oaicite:5]{index=5}

Exclusions
The right of withdrawal does NOT apply to:

• Customized or personalized goods;
• Perishable goods;
• Sealed goods not suitable for return for health or hygiene reasons once unsealed;
• Service contracts with specific performance dates;
• Sealed audio, video or software opened after delivery;
• Digital content not on physical media if performance began after your consent;
• Autograph articles acquired via Facebook auctions;
• Tickets (VIP, event, autograph-related, etc.) once the event takes place—no right to withdraw under §312g (2) No. 9 BGB. :contentReference[oaicite:6]{index=6}

Your right of withdrawal also expires without prejudice when specific conditions of §312g (3) BGB apply.

We Love Autographs GmbH, Sundern – June 2025

Sample Withdrawal Form

To: We Love Autographs GmbH, Kranenberg 3a, 59846 Sundern, Germany
Phone: +49 2935 522 003 0 · Email: sales@weloveautographs.com

I/we (*) hereby withdraw from my/our (*) contract on the purchase of the following goods / provision of the following service (*):

Ordered on (*) / received on (*):

Name of consumer(s):

Address of consumer(s):

Signature (only if notified on paper):

Date:

(*) Delete where not applicable.